The €2,500 Dinner Ticket
We recently became aware that the ticket order form was miscalculating some ticket orders, in particular those where the attendee was trying to purchase extra tickets for Saturday’s dinner. Unfortunately, we became aware of this when a grand total of 56 WordCamp emails we had never seen before, many complaining about the broken checkout calculating an absurd cost for dinner tickets, arrived by email yesterday morning.
According to our mail provider, this was due to “an anti-fraud feature implemented by the control panel vendors” and was corrected on Thursday. I believe some mail may also have bounced; we’re very sorry if you tried to reach us and could not. We’re also very sorry if you tried to order extra dinner tickets with your conference pass and could not.
While dinner will be good, it will not be €2,500 worth of good. The form now correctly calculates the extra Saturday dinner ticket prices at €25 each. If you need to “top up” your WordCamp order with extra dinner tickets you were unable to order before, you can now do that online. Again, our profound apologies.
Below are answers to some of the questions we’ve been getting about ticketing:
1. I didn’t order my tickets because I couldn’t check out correctly. What should I do?
The order form has been fixed. You should order your tickets now.
2. I didn’t order my tickets because I couldn’t get the form to load. What do I do?
Load the form directly. Or, you know, turn JavaScript on. It’s not that evil…
3. I ordered my tickets but not (obviously) the extra dinner tickets I need. What should I do?
You can now order extra dinner tickets on their own form.
4. I ordered my tickets but never got confirmation from you. Did you get my order?
If your PayPal records show a payment to Katherine Nolan, than yes we did. Your name is on the list and we will be sending you a confirmation and ticketing email this weekend as well.
If you have ANY PROBLEMS ORDERING from here on out, please let us know. You can send @WordCampIreland a tweet, add a comment here, or use the contact form. We will send you a PayPal invoice directly if online ordering is failing for you – we genuinely want to make this as easy as possible and apologise for the fact that it has been difficult for some people.
